Privacy policy

PRO WASH DETAILING S.R.L. is a personal data operator, registered in the record of personal data processing under no. 33240.

In order to process the orders placed and fulfill the legal obligations as an online store, we need information such as name, billing address, valid phone number,address for delivery, but not limited to these. We use this information to process the order and to be able to contact you, if necessary. If you want to create an account on the Pro Detailing website (, it is necessary to provide a valid email address.

If we need to contact you and you have created an account, you will receive an e-mail. If we are unable to contact you by e-mail or you do not have an account created, we will try to contact you by phone.

By accepting the "Terms and Conditions", you express your consent for us to inform you about your order, about its status, and you acknowledge our legal obligations.

There may be situations when we request additional information from you, for example for security checks, in order to maintain a high level of security and protect your account. When we ask you for additional information, we will inform you at that time about the purpose and how we intend to use the requested information.

According to the requirements of Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR") for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and of the romanian Law no. 190/2018 regarding the processing of personal data and the protection of private life in the electronic communications sector, PRO WASH DETAILING S.R.L. has the obligation to administer in safe conditions and only for the specified purposes, the personal data that you provide us about yourself, a member of your family or another concerned person. The purposes of data collection are: processing orders and fulfilling our legal obligations as an online store.

If you do not wish to provide the requested data to be used for the stated purposes, unfortunately, we will not be able to process your order. Personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed ("data minimization"). We permanently adopt technical and organizational measures aimed at minimizing the processing of personal data, in accordance with the principles of proportionality and necessity.

If you want to receive information about the products, services or events offered / organized by S.C. PRO WASH DETAILING S.R.L., your consent is required. It is good to know that, if at some point in the future, you consider that the information in question is no longer of interest, you can easily unsubscribe.

According to Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR"), as owner of personal data that we manage, you have the following rights over your personal data:

- The right to information (art. 13 and art. 14 of the GDPR);
- The right of access (art. 15 of the GDPR);
- The right to rectification (art. 16 of the GDPR);
- The right to delete data ("the right to be forgotten") (art. 17 of the GDPR);
- The right to restriction of processing (art. 18 of the GDPR);
- The right to data portability (art. 20 of the GDPR);
- The right to opposition (art. 21 of the GDPR);
- The right to submit a complaint to the National Supervisory Authority for the Processing of Personal Data: (art. 77 of the GDPR);

In order to exercise a right / rights over the personal data belonging to you, as the data subject, please contact us at the email address:

Please bear in mind that, if following your request there are doubts regarding the identity of the person requesting the exercise of a right / rights, we will demand additional information in order to exercise the rights safely.

If some of the data about you are incorrect, please inform us as soon as possible in order to correct the information in question.

Accounts (related information) can only be modified by the owner of the email address (in the case of non-private email addresses such as,, etc. and by the owner of the email or the owner of the domain in the case of email addresses private (domains registered by natural or legal persons).

We recommend the creation of accounts on private addresses (such as to customers who make purchases for legal entities.

In order to avoid phishing scams, we mention that Pro Detailing will never request bank information. Payments will be made through the website only through a secure portal, after expressing the option to pay by card for a placed order.

Thank you for choosing us,
the Pro Detailing team